Returns

You may return a defective or not-fitting item within 14 calendar days of receiving it by informing us by e-mail, contact form, or phone and filling out a refund form.

The starting point of the money-back guarantee is the date of receipt of the item. Returned items must be handed over to the courier within 5 days of submission of the return form, with late delivery of goods - the warranty is no longer applicable. DUST.LT does not cover the cost of the returning of purchased items.

Within 14 calendar days you can:

  • Get back your money.

  • Change item size or model

 

The returned item must meet the following requirements:

  • The item must not be worn, damaged, modified, or otherwise affected;

  • The item must be in its original packaging.

 

Once we determine that the returned item meets the previously mentioned requirements, we will issue a refund within 5 business days of receiving it.

Custom-made items are NOT REFUNDABLE.